Oʻahu House Cleaning FAQ: Pricing, Scope, and Scheduling

Open the three-step price builder, choose the cleaning, add the home details, and select only the priorities you need. You can review the current itemized price before sending anything. If the home needs individual review, the request will clearly say so before submission.

Yes. Choose the service, home details, condition and optional work in the price builder. Starting prices remain $219 Regular Upkeep and $349 for Deep, Move-In and Move-Out, plus applicable GET. Targeted starts at $249 for up to two standard bathrooms or $299 with one standard kitchen. The appliance-plus-selected-area package and unpriced selections need a custom quote; your request is reviewed before an appointment is confirmed.

Pricing depends on the cleaning type, home size, rooms, condition, and selected priorities. Regular Upkeep starts at $219, Deep Cleaning at $349, Move-In Cleaning at $349, and Move-Out Cleaning at $349 with two package choices. Targeted Deep Cleaning is $249 for up to two standard bathrooms or $299 for up to two standard bathrooms plus one standard kitchen. Build the current price online before submitting your request.

No. The price builder shows the current amount for the selections entered. An appointment is confirmed only after the request, condition, access, timing, location, and availability are reviewed.

The price updates as home size, rooms, condition, optional priorities, and eligible savings are selected. Jalousie panes, eligible standard screens, outside-connected unit transitions, and any billable pet adjustment are itemized when applicable. The first ordinary pet is included; additional pets or one oversized or extra-shedding animal add $19. The +15% oversized or unusually extended layout option applies only to Regular Upkeep. Deep Cleaning, Move-In Cleaning, and Move-Out Cleaning use entered square footage, and Targeted Deep does not offer the option. Work that cannot be priced safely online—such as unsafe access, restoration, biohazards, severe animal conditions, or uncertain specialty work—stays marked for individual review instead of being silently added.

Choose the service, enter the approximate home size, bedrooms, bathrooms, condition, and preferred timing. Photos are optional, but they can help clarify heavy buildup, cabinet-interior scope, dead roaches, visible mites or mite residue, roach eggs or egg casings, or related non-live residue on affected in-scope surfaces, as well as appliances, floors, access, or anything that may need individual review.

No. Photos are optional. They are most useful when the condition, buildup, access, or a review-only request is difficult to explain in a short note.

Eligible Regular Upkeep savings are shown in the price builder: weekly 10%, every two weeks 5%, and every four weeks at the standard rate with no recurring discount. When an initial Deep Cleaning is paired with a recurring plan, the initial Deep receives 10% off the full selected pre-GET service subtotal. Verified military savings continue to follow the current stacking rules, and Hawaiʻi GET is calculated afterward.

A 10% military discount is available for eligible current-visit scope. Eligibility is verified before confirmation, and the builder applies the best eligible current-visit option rather than stacking incompatible discounts.

A deposit or reserved-time requirement may apply to some jobs based on scope, timing, or schedule commitment. Any job-specific payment requirement is disclosed before the appointment is confirmed.

Deep Cleaning and Move-Out Cleaning include the first eligible small localized floor spot. Two to five total eligible spots are $49, and six to ten are $99. For Regular Upkeep, Move-In, or Targeted Cleaning, up to five eligible spots are $49. More than ten spots, large areas, floor stripping, restoration, unsafe scraping, paint, dye, or specialty-floor risk requires review.

Yes. Up to 30 normally soiled dish items is $49. Laundry fold-and-put-away is $19 for up to 20 eligible clean, fully dry items or $49 for up to 50; one washer cycle is $14 labor and one dryer cycle is $14 labor. Detergent, additives, dryer sheets, machine/coin/card fees, and other third-party laundry costs are customer-paid. Standard accessible bed making is $19 per bed with customer-provided linens ready. Larger counts or specialty handling require review.

No. Removable electric-coil drip pans are not included in oven or stovetop cleaning. Replacement is recommended when they are burned, rusted, pitted, or permanently stained.

Choose Regular Upkeep for a maintained home, Deep Cleaning for a whole-home reset, Move-In before unpacking, Move-Out for an empty turnover, or Targeted Deep Cleaning when only bathrooms and possibly one standard kitchen need focused work.

Regular Upkeep maintains a home that is already manageable. The $219 starting tier covers a maintained studio or one-bedroom home with the first full bathroom included. Kitchen trash is taken out to the available onsite bin. The shower or tub receives a real maintenance wash with a light-pressure manual scrub using non-powered hand tools. Under an accessible bed is vacuumed only when the floor path is already clear; blocking or stored items are not moved. Blinds are not included in Regular Upkeep; eligible normal-size blinds may be added at $9 each for safe dusting/wiping while installed when the material allows. Empty cabinet, drawer, pantry, and closet interiors and bathroom trash removal are not included with Regular; choose Deep for those upgrades.

Deep Cleaning covers the included indoor rooms, with detailed reachable surfaces, baseboards, doors/frames, handles, switches, fan blades, fixture exteriors, vent-cover surfaces and cobwebs. Routine interior mirrors, windows, frames, sills, channels and tracks are included, as are empty, reachable storage interiors. Full kitchen cleaning includes the microwave interior and dishwasher door. Fridge, oven and full dishwasher interiors are included only when individually listed. Blinds and screens are separate selections. Clear-path furniture access and existing item-handling limits still apply.

Move-In Cleaning prepares an empty or nearly empty home before unpacking. It includes the detailed-room, interior-glass/track and empty-storage work listed for Deep, plus the first standard refrigerator/freezer and oven interior at LIGHT condition unless absent or excluded. Microwave interiors and dishwasher doors follow full kitchen cleaning. Heavier buildup, extra appliances and separate work need agreed pricing.

Move-Out Cleaning covers the included rooms of an empty or nearly empty home. It includes detailed reachable room work, routine interior glass/windows/tracks, empty storage interiors, and the first standard fridge/freezer and oven interior at LIGHT condition unless absent or excluded. One outdoor or utility area is included only when selected; the appliance-plus-area package needs a custom quote. Existing safe item-handling limits apply; heavier buildup and extra work require agreed pricing.

Targeted Deep Cleaning is a focused option for up to two standard bathrooms at $249, or up to two standard bathrooms plus one standard kitchen at $299. After the first two bathrooms, each additional full bathroom is +$59 and each additional half bathroom is +$39. Heavy bathroom buildup is +$59 per affected bathroom.

Yes. One selected lanai, porch, garage, or storage area can be added for $59 in standard condition or $99 for heavy buildup. Multiple areas, unusually large spaces, hazardous or unsanitary conditions, excessive stored belongings, exterior pressure washing, restoration, and specialty work still require individual review.

Regular cabinet/drawer/pantry/closet interiors are selected separately; its existing $98 package includes eligible temporary access handling up to the stated limit. Deep, Move-In and Move-Out include normal empty, safely reachable interiors. Full-cleaning Targeted kitchens and bathrooms include their empty cabinet/drawer interiors. Moving contents is separate: applicable Deep/move access handling is $49 within its existing limit, while Targeted handling needs a custom quote. Organizing, excessive or unsafe moving are not included.

Regular and Deep vacuum under an accessible bed only when the floor path is already clear; items blocking the path or stored underneath are not moved. Deep, Move-In, and Move-Out also clean under an accessible couch when the path is clear, and behind it only when the couch is lightweight and can be moved safely for access. Regular does not include blind cleaning; eligible normal-size blinds are $9 each from the first for safe dusting/wiping while installed when the material allows. Deep, Move-In, and Move-Out include the first 4 eligible normal-size blinds, then $9 each; oversized, fragile, damaged, specialty, unsafe/high-access, tool/disassembly-required, or material-incompatible blinds require review.

Across surfaces already included in, or separately confirmed for, the selected cleaning, light-to-moderate accumulation of dead roaches, visible mites or mite residue, roach eggs or egg casings, and related non-live residue adds $49 total once per cleaning; severe accumulation adds $119 total once. This condition adjustment does not add cabinet interiors or any other unselected area. Live or active infestation, unsafe contamination, biohazard conditions, pest-control work, or remediation requires individual review. Pest treatment, extermination, decontamination, and remediation are not included.

Microwave interiors and dishwasher doors are included with full kitchen cleaning. Move-In and Move-Out include the first standard fridge/freezer and oven interior at LIGHT condition unless absent or excluded. Deep, Targeted and Regular include each of those interiors only when individually selected. Full dishwasher interiors also need an explicit selection and applicable pricing. Unknown condition assumes LIGHT for estimating; heavier buildup and extra units need an agreed quote. Safe, easy, tool-free removal/replacement is limited to ordinary fridge shelves/drawers, oven racks and microwave turntables; no appliance moving, disconnection, forced removal or mechanical disassembly.

Deep, Move-In, Move-Out and selected full-cleaning Targeted rooms include routine, safely reachable interior mirrors, window glass, interior-facing jalousie glass, frames, sills, channels and sliding-door tracks. Counts and safely reachable large size do not add a routine fee. Regular Upkeep keeps its own window/mirror and track allowances and additional-unit pricing. Blinds and screens are cleaned only when selected, with applicable allowances, prices and safety limits. Exterior faces, high/unsafe access, mineral restoration, paint/adhesive or construction residue and tool-required disassembly are separate and may need review.

A few incidental, safely reachable wall marks may remain included. Focused wall touch-up is +$34 per individual wall. Extensive wall washing, ceilings, smoke or grease residue, failing paint, restoration conditions, unusual surfaces, and unsafe-height work require individual review.

If you are present when the cleaning is finished, I recommend a final walk-through so we can review the confirmed scope together. If an item included in the confirmed scope was missed, send photos or notes within 24 hours. I’ll review it promptly and, when access and scheduling allow, arrange one return touch-up for the missed area. This does not cover permanent staining, pre-existing damage, restoration, new mess, unsafe conditions, or work that was not selected.

Yes. A receipt is provided after the cleaning is completed and payment is recorded. It can include the service date, property address, cleaning service performed, business information, and amount paid.

No. Deposit decisions are made by the landlord, property manager, housing office, or other responsible party. Oahu Fresh Clean provides the confirmed cleaning service and documentation of completed work.

Send the written inspection notes and photos within 24 hours of the completed cleaning. If the concern is for an item included in the confirmed scope, I’ll review it promptly and, when access and scheduling allow, arrange one return touch-up for the missed area. This does not guarantee inspection approval or a deposit return.

Yes. Move-Out Cleaning works best after personal items, food, trash, furniture, and boxes are removed. When items remain, only safely reachable areas can be cleaned unless a different scope is confirmed.

Sometimes, but it is usually less efficient because movers can block floors, cabinets, bathrooms, parking, and access. The clearest turnover is normally scheduled after the home is empty and before the final walkthrough or key handoff.

Routine kitchen-bin removal to an available onsite bin is included with Regular Upkeep and Deep Cleaning. Deep Cleaning also includes routine bathroom-bin removal. Loose trash pickup, abandoned items, hauling or dump runs, furniture removal, large items, hazardous materials, and unsafe waste remain outside normal residential cleaning unless separately reviewed.

Yes, when the schedule, location, scope, and access fit. Include the inspection or key deadline, home details, and any written requirements when you send the request.

Yes. I bring prepared cleaning supplies, fresh microfiber, and surface-appropriate tools for the confirmed scope. Share any product, scent, allergy, or delicate-surface concern before scheduling.

My everyday starting point is Sal Suds when compatible, and Dr. Bronner’s describes it as non-toxic when used as directed. If you want an all-non-toxic product plan, tell me before scheduling and I’ll confirm the exact products for the agreed scope. Specialty products remain task-specific, and I do not use “eco-friendly” as a blanket promise for every product or cleaning condition.

Product choice depends on the surface and task. Pets should stay away from active cleaning areas, equipment, open doors, and wet surfaces until the area is ready for normal use.

Yes, when a pet could escape, react to equipment, enter wet work areas, or make safe access difficult. Tell me how many pets are in the home. The first ordinary pet is included. Each additional pet is $19. One oversized or extra-shedding animal receives one $19 adjustment even when it is the only pet. Urine, feces, fleas, severe odor, waste, biohazards, or unsafe animal conditions require review.

Often, yes. A client-supplied product can be discussed before the appointment when it fits the material, cleaning goal, label directions, and confirmed scope.

Mold remediation is not included. Limited surface attention may be possible only when the condition is minor and safe, but active growth, recurring moisture, unsafe material, or remediation-level work requires an appropriate specialist.

Pest droppings, human waste, blood, active infestations, hoarding hazards, and other biohazard conditions are not standard residential cleaning. Safe remediation or specialist handling may be required before normal cleaning can proceed.

Not always. Cleaning can improve removable soil, grease, dust, soap scum, and mineral buildup, but it cannot guarantee reversal of etching, corrosion, worn finishes, failed caulk, damaged grout, permanent staining, or material damage.

Oahu Fresh Clean serves Honolulu and listed Oʻahu communities across Town, South and East Oʻahu, Central and West Oʻahu, and Windward Oʻahu. Availability depends on schedule, scope, access, location, and the requested service.

These Windward communities are included in the current service-area directory. Send the service type, home details, location, and preferred timing so availability can be reviewed.

These Central and West Oʻahu communities are included in the current service-area directory. Final scheduling still depends on the request, access, timing, and route availability.

No. Oahu Fresh Clean is a mobile residential cleaning service. Work is performed at the confirmed home, condo, apartment, rental, or turnover property.

No, as long as safe access is arranged, the confirmed scope is clear, and any building, parking, gate, key, elevator, or lockbox instructions are provided before arrival.

Pick up personal items from surfaces when practical, secure pets when needed, and share priority areas before the visit. Regular includes routine kitchen-bin removal to an available onsite bin, but loose trash, abandoned items, hauling, and bathroom-bin removal are outside Regular scope. This helps the confirmed cleaning time go toward the actual cleaning.

Remove personal items and loose trash where practical. Empty cabinets, drawers, pantries and closets give safe access for included interior cleaning. Eligible content moving follows the selected access-handling option and price; it is not organizing. Keep paths under beds/couches clear. Blinds and screens are included only when listed. Have working water/electricity and provide parking, key, gate and deadline details.

Cleaning is substantially limited without working water and electricity. Move-In and Move-Out Cleaning normally require both utilities for proper vacuuming, rinsing, appliance work, and surface cleaning.

Share the building name, unit, parking instructions, gate or elevator process, stairs, loading restrictions, key or lockbox plan, and any paid parking. Also note separately accessed outside-connected rooms, offices, studios, or guest units: each required equipment transition is $19. Do not place full alarm codes or unnecessary sensitive information in a public message.

Call, text, or email as early as possible. A new time is not confirmed until Oahu Fresh Clean replies. The current Cancellation and Rescheduling Policy explains the process and any job-specific terms disclosed before booking.

Yes, within the confirmed visit scope and available time. Share the change before the appointment when possible. Added work or a materially different condition is confirmed before it is added.