Respond and quote
Name, contact details, home information, timing, priorities, and optional photos help review the cleaning request.
Oahu Fresh Clean policy
Privacy Policy
This policy explains how Oahu Fresh Clean handles information from the website, quote requests, photos, calls, texts, email, scheduling, and completed cleaning records.
Last updated July 11, 2026Customer information is not soldPhotos are optionalPrivacy requests are accepted
Privacy snapshot
What the information is used for
The short version comes first. Full details are below.
Schedule and provide service
Addresses, access notes, messages, appointment details, completed scope, payments, and receipts support the cleaning.
Operate the website
Hosting, WordPress, forms, optional address suggestions, security, email, phone, and related providers may process information needed to run the business.
Keep reasonable records
Records may be retained for follow-up, recurring service, receipts, accounting, disputes, security, or legal obligations.
Privacy request helper
Build a clear privacy request.
Choose the request and add enough information to match it to the correct quote, message, or service record.
What do you need?
Information to match the request
Do not send Social Security numbers, bank information, medical records, identity documents, passwords, or full access codes.
Full policy details
Read the sections that matter to you
The details are grouped to keep the page readable on a phone.
Information you provide
Information depends on how you contact Oahu Fresh Clean and what is needed to quote, schedule, or provide service.
- Name, email address, phone number, and preferred contact method
- Service type, property address or area, bedrooms, bathrooms, home size, timing, and condition
- Cleaning priorities, optional photos, messages, access, gate, parking, elevator, or building instructions
- Appointment, completed-scope, payment, receipt, cancellation, and recurring-service records
Website, device, and cookie information
The website and its providers may automatically process basic technical information needed for functionality, security, forms, spam prevention, and performance.
- IP address, browser, device, date and time, pages visited, and referral information
- Server, hosting, security, form, and spam-prevention logs
- Functional cookies used by WordPress or active website tools
If analytics, advertising pixels, online booking, chat, or payment tools are added or materially changed, this policy should be updated to describe them.
How information is used
- Respond to questions and quote requests
- Confirm the service, scope, route, timing, and availability
- Schedule and coordinate access, arrival, changes, receipts, and follow-up
- Provide cleaning service and maintain recurring-service records
- Protect the website, prevent spam or misuse, keep accounting records, and resolve disputes
When information may be shared
Customer information is not sold. Information may be processed or shared only as reasonably needed for business operations, service delivery, safety, legal compliance, or protection of rights and property.
- Website hosting, domain, WordPress, forms, security, and performance providers
- Address-search or mapping providers used for optional address suggestions
- Form delivery and file-handling providers used for optional photo uploads
- Email hosting, SMTP, phone, and text providers
- Accounting, payment, receipt, or recordkeeping providers when used
- Lawful requests, fraud or security review, disputes, or emergencies
Calls, texts, and email
Contact information may be used for quote follow-up, scheduling, access, arrival coordination, appointment changes, receipts, and service questions. You may ask to stop non-essential texts. Messages reasonably needed for an active appointment, payment, receipt, safety, or service issue may still be sent.
Retention and security
Information is kept only as reasonably needed for the purposes described here, including quote follow-up, service history, receipts, accounting, legal obligations, disputes, and security. Oahu Fresh Clean uses reasonable administrative, technical, and practical safeguards, but no website, email, phone, or internet transmission can be guaranteed completely secure.
Your choices and request limits
You may ask about information you submitted, request a correction, ask to stop non-essential messages, or request deletion where reasonable and legally permitted. Identity or contact verification may be needed. Some records may be retained for receipts, accounting, backups, security, legal obligations, or disputes, and deletion may limit future service or access to past records.
Children, third-party links, and policy changes
The website is intended for adults arranging cleaning services and is not directed to children under 13. Third-party links and services have their own privacy practices. This policy may be updated when business practices, website tools, or legal requirements change; the updated date at the top will be revised.
Use practical caution
Send only what the cleaning request needs.
Photos can help with bathrooms, kitchens, floors, buildup, and empty-home condition, but they are optional. Avoid sending private documents, financial information, medical information, passwords, full access codes, or unrelated personal details.
Privacy questions
Quick answers
Do you sell customer information?
No. Oahu Fresh Clean does not sell customer contact information, quote details, service records, or submitted photos as customer data.
Why do you ask for home details?
Home details help identify the service, calculate the current price, review scope and condition, plan the route, schedule the appointment, and coordinate access.
Are photos required?
No. Photos are optional. They can help review move-out, deep, targeted, kitchen, bathroom, floor, buildup, or unusual-condition requests.
Can I request deletion?
You may request deletion where reasonable and legally permitted. Some records may still be retained for receipts, accounting, backups, security, legal obligations, or disputes.
Can I stop text messages?
You may ask to stop non-essential texts. Oahu Fresh Clean may still need to communicate about an active appointment, payment, receipt, safety, or service issue.
Privacy contact
Need help with information you submitted?
Use the privacy helper or email Oahu Fresh Clean. Include the name and phone or email used so the request can be matched without sending unnecessary sensitive information.